1:1 Sessions

 

(Applies to private clients and bespoke 1:1 work)

 

To maintain a respectful and effective working relationship, please note the following cancellation terms:

• All 1:1 sessions require a minimum of 24 hours’ notice for cancellation or rescheduling.

• Cancellations made with more than 24 hours’ notice can be rescheduled at no additional cost.

• Cancellations within 24 hours of the scheduled session will be charged in full.

• Rescheduling sessions within 24hours charged at £65

• No-shows will be charged in full and are not eligible for rescheduling.

• Sessions begin and end at the scheduled time. If you arrive late, the session will still finish at the agreed end time.

 

This policy is in place to protect the time and energy I reserve for your growth, and to honour the availability for other clients.

 

Group Sessions

 

(Applies to group workshops, away days, corporate sessions, and freelance work)

 

To ensure clarity and protect both parties when booking group work, the following terms apply:

 

• More than 14 days’ notice: full refund (or no fee incurred if invoiced post-delivery).

• 7–14 days’ notice: 50% of the agreed fee is payable.

• Less than 7 days’ notice: the full fee is payable.

• If materials, travel or venue bookings have already been secured in advance, any unrecoverable costs will be billed accordingly.

• In the event I am unable to deliver the session due to unforeseen circumstances (e.g. illness or emergency), every effort will be made to reschedule at a mutually convenient time. If rescheduling is not possible, no fee will be charged.

• A signed agreement or confirmation of work (via email or contract) acts as acceptance of these terms.

 

These terms ensure that all freelance work is held with professionalism and clarity, while respecting the time, planning, and preparation that goes into every group experience.

 

Any questions on the above welcome.